Privacy policy

Last updated: 10/09/2026

This Privacy Policy describes how Pspvaults ("we," "us," "our") collects, uses, and discloses your personal information when you visit or make a purchase from pspvaults.com (the "Site").

1. Information We Collect

Information you provide to us:

  • Name, email address, phone number, billing and shipping address
  • Payment information (processed securely by Shopify Payments — we do not store full card numbers on our servers)
  • Order history and communications with our support team

Information collected automatically:

  • Device and browser information, IP address, pages viewed, referring URLs
  • Cookies and similar tracking technologies (see Section 4)

We refer to this collectively as "Personal Information."

2. How We Use Your Information

We use your Personal Information to:

  • Process orders, payments, and shipments
  • Communicate with you about your order (confirmations, shipping updates, support)
  • Screen orders for potential fraud or risk
  • Send marketing communications, only where you have opted in (with an unsubscribe option in every email)
  • Improve our Site, products, and customer experience
  • Comply with legal obligations (tax records, chargeback disputes)

3. Sharing Your Information

We share Personal Information with service providers who help us operate our business, including:

  • Shopify — our e-commerce platform and website host
  • Shopify Payments — our payment processor, which handles and stores payment data under its own privacy and security standards
  • Shipping carriers (USPS, UPS, FedEx, etc.) — to deliver your order
  • Marketing/analytics tools (e.g., Google Analytics, Meta Pixel, email marketing platform), if enabled on the Site

We do not sell your Personal Information to third parties for money. We may disclose information if required by law, subpoena, or to protect our rights, property, or safety.

4. Cookies & Tracking

Our Site uses cookies and similar technologies to keep your cart working, remember preferences, and understand how visitors use the Site (analytics). You can control cookies through your browser settings; disabling cookies may affect some Site functionality. If we use advertising cookies (e.g., retargeting ads), a cookie banner/consent tool will be shown where required by law.

5. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, tax, and accounting requirements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your Personal Information
  • Opt out of marketing communications at any time
  • Request a copy of the data we hold about you

California residents: Under the CCPA, you have the right to know what personal information is collected, request deletion, and opt out of the "sale" or "sharing" of personal information (we do not sell personal information). To exercise these rights, contact us using the details below.

EU/UK residents: If applicable, you may have rights under the GDPR/UK GDPR, including access, rectification, erasure, and data portability.

To exercise any of these rights, contact us at contact@pspvaults.com.

7. Data Security

We use industry-standard measures, including working with PCI-DSS compliant partners (Shopify / Shopify Payments), to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

10. Contact Us

Pspvaults 2802 Doric Ave, Jacksonville, FL 32210, United States Email: contact@pspvaults.com Phone: +1 (330) 469-1958

This policy is provided as a compliance starting point and is not legal advice. If you enable specific marketing/analytics tools (Meta Pixel, TikTok Pixel, Google Analytics, klaviyo, etc.), list them explicitly here — this is required by many privacy laws. Consider running this through a Shopify-compatible privacy policy generator or attorney review before publishing, especially if you'll have EU/UK/California customers.